It is in the interest of Metrum Soluciones Inteligentes S.A.S, hereinafter METRUM, to safeguard the privacy of the User’s personal information obtained through the Website, for which it undertakes to adopt a confidentiality policy in accordance with the following: The User acknowledges that the entry of personal information is done voluntarily and in response to specific requests from METRUM for the purpose of requesting or quoting a service, a procedure, filing a complaint or claim, or to access the interactive mechanisms. The automated collection and processing of personal data as a result of browsing the Website has the following purposes: (i) contact with the customer (ii) the marketing of products and services (iii) the proper management and administration of the services offered on the Website, in which the User decides to register, use or contract; (iv) the quantitative and qualitative study of visits and the use of the services by users; (v) the sending by traditional and electronic means of information related to METRUM and any other METRUM project.
In compliance with the provisions of the applicable regulations, we inform you of the existence of a contact form list. The user is granted the rights of access, rectification, updating, cancellation and opposition to the processing of personal data and may exercise them through a data update form available on the METRUM website.
The website uses cookies. The cookies used by the website are files sent to a browser by a web server to record the user’s interactions on the website and allow for smoother and more personalized browsing. The user has the option of configuring their browser to prevent the entry of cookies, block them or, where appropriate, delete them. To use this website, it is not essential for the user to allow the download or installation of cookies. Likewise, the website servers automatically detect the IP address and the name of the network used by the user. All this information is temporarily recorded in a server activity file that allows the subsequent processing of the data to obtain statistical measurements that allow us to know the number of page impressions and the number of visits made to the website, among other measurements. In addition to its own website monitoring systems, Google Analytics uses external statistical tools such as Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on the user’s computer, to help the website analyze how users use the site. The information generated by the cookie about the user’s use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States. Google will use this information on behalf of Google to track how the user uses the website, compiling reports on website activity and providing other services related to website activity and internet usage. Google may transfer this information to third parties when required to do so by law, or when such third parties process the information on Google’s behalf. Google will not associate the user’s IP address with any other data held by Google. The user may refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on his or her browser; however, he or she should be aware that if he or she does so, he or she may not be able to use the full functionality of the website. By using the website, the user consents to the processing of information by Google about the user in the manner and for the purposes set out above.
METRUM will not transfer to third parties the personal data of users collected through the website without their express consent. Without prejudice to the foregoing, the user agrees to the transfer of their personal data when required by the competent administrative authorities or by court order. The user also understands that the data provided by them will be part of a file and/or database that may be used by METRUM for the purpose of carrying out a specific process. The user may modify or update the information provided at any time. METRUM is not responsible for any consequences arising from the improper access of third parties to the database and/or for any technical failure in the operation and/or storage of data in the system in any of the menus on its website. METRUM has adopted the legally required levels of security for the protection of personal data, installing the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access and theft of the data provided.
METRUM may modify the Privacy Policies contained herein at its discretion and at any time, and these will be effective once they have been published on the Website. The User agrees to periodically review this section to be informed of such modifications and each new access by the User to the site will be considered tacit acceptance of the new conditions.
Dear User: The main function of the METRUM website, based in Cali, Colombia -www.metrum.com.co (hereinafter the Website), is to publicize the company’s products and services. Through the Website, METRUM publishes, among others, the topics and activities related to its mission, vision, objectives, among others. Additionally, it allows the option of requesting procedures online and offers interaction tools for users of the site. METRUM requests that the User read these conditions of use (hereinafter the Conditions of Use) and the privacy policy of this Website in detail and carefully before beginning to explore or use it. If the User does not agree with these Conditions of Use or with any provision of the Privacy Policy, we suggest that the User refrain from accessing or browsing our entity’s website.
To facilitate understanding of these Website Terms of Use, it is necessary to clarify the meaning of the following words:
a. Contents. These include all forms of information or data disclosed on the website, including texts, images, photos, logos, designs, animations.
b. Intellectual Property Rights. This includes rights relating to trademarks, trade names, logos, signs, slogans, domain names, trade secrets, know-how, industrial designs, patents, utility models and copyright.
c. Contact. Automated messaging service, through which users send messages to the company. Messages are sent by email.
d. Internet. Communication tool with tens of thousands of computer networks linked by the TCP/IP protocol. Multiple services can be used on this network, such as email, www, etc.
e. Web page. Hypertext or hypermedia result provided by a www browser after obtaining the requested information. Its content can range from a short text to a voluminous set of texts, static or moving graphics, sound, etc.
f. Publish. Make a document visible from the Website.
g. Services. These are the online aids that METRUM currently provides or plans to provide in the future to users, through this website, such as the publication of news or activities related to institutional management; online procedures; queries; forums; and complaints and claims mailbox, among others.
h. User. Any person who accesses the Website. They may register if they need to carry out a procedure or receive a service from the company.
i. Link. Hypertext pointers used to jump from one piece of information to another, or from one web server to another, when browsing the Internet.
It is presumed that when a user accesses the website, he or she does so under his or her own full responsibility and, therefore, fully and unreservedly accepts the content of the terms and conditions of use of the website. METRUM reserves, in all respects, the right to update and modify at any time and in any way, unilaterally and without prior notice, these conditions of use, privacy policies and the contents of the page.
The purpose of the Website is to present the company and its portfolio offering. In no case should this information be considered exhaustive, complete or in any way satisfying all the User’s needs. The Website may have links to other sites of interest or to documents located on other web pages owned by entities, persons or organizations other than METRUM. The mere fact that the user accesses another website, or an individual document located on another page, through a link or a link established on the Website, the user must submit to the conditions of use and the privacy policy of the website to which the link is sent. The establishment of a link with the website of another company, entity or program does not necessarily imply the existence of relations between METRUM and the owner of the linked website or page, nor the acceptance or approval by METRUM of its contents or services. Those people who intend to establish a link will ensure that it only allows access to the Web home page. Likewise, METRUM is not responsible for information found outside this Website and is not managed directly by the Website administrator. The links that appear on the Website are intended to inform the User of the existence of other sources that may expand the content offered by the Website, or that are related to them. METRUM does not guarantee or take responsibility for the operation or accessibility of the linked web pages; nor does it suggest, invite or recommend visiting them, and therefore will not be responsible for the result obtained. Therefore, access to them through the Website does not imply that METRUM recommends or approves their content. Furthermore, the provision of the Website service is free of charge for users. The Website may contain articles or works of a literary and scientific nature (hereinafter, Information) prepared by METRUM or by third parties, for informational and educational purposes. METRUM may modify or withdraw the Information at any time and without prior notice. The opinions expressed in the comments made by the Users do not necessarily reflect the views of METRUM. Any use of the Website that in any way overloads, damages or renders useless the networks, servers and other computer equipment or computer products and applications of METRUM or third parties are expressly prohibited. METRUM is not responsible for the uninterrupted or error-free service of the page. METRUM makes its best efforts to ensure that the content provided is of optimal quality, and in this regard the User agrees to use the service. The User may not use the content, or any other type of information obtained through METRUM or services, to issue advertising. The User of the Website will not alter, block or perform any other act that prevents the display or access to any content, information or services of the Website or that are incorporated in the linked web pages.
Since technical means do not currently allow us to guarantee the absolute absence of interference by third parties on the Website, METRUM in no way guarantees the accuracy and/or veracity of all or part of the information contained on its page, nor its updating, nor that said information has been altered or modified in whole or in part, after having been published on the page, nor any other aspect or characteristic of what is published on the site or in the links, respectively. METRUM does not control or guarantee the absence of viruses or other elements in the content that may cause alterations to your computer system (software and hardware) or in the electronic documents and files stored on your computer system. In accordance with the above, METRUM will not be held responsible for any damage caused by any alteration that has been made to the materials or download files provided directly by the entity. The User shall not send or transmit on or to the Website, to other users or to any person, any information containing obscene, defamatory, insulting, slanderous or discriminatory content against any person, or against METRUM, its subsidiaries or affiliated entities, its officials or those responsible for the administration of the Website. Under no circumstances will content be accepted that may be considered offensive, sexist, racist, discriminatory or obscene, insofar as offensive content violates the fundamental rights of individuals.
The intellectual property of the contents of the Website is either part of METRUM’s assets or, where applicable, is owned by third parties who have authorized their use on the Website or is public information governed by Colombian laws on access to public information. The texts and graphic elements that make up the Website, as well as its presentation and assembly, are either the exclusive property of METRUM or it holds the necessary exploitation rights. Without prejudice to the foregoing, the trade names, brands or distinctive signs that appear or are referred to on the Website belong to their respective owners and are protected by current legislation in this regard. Any use, transformation or exploitation of the contents included on the Website for commercial or promotional purposes is prohibited without prior authorization from METRUM; in any case, any use contrary to the law and of the Website for personal and non-commercial use is prohibited, provided that the ownership of the content belongs to the author. All logos and brands on the Website are the property of METRUM or their use has been authorized by their owners to METRUM, and in any case, the owners are responsible for any possible controversy that may arise regarding them. The owners of said brands and logos reserve the right to take legal action as they deem appropriate to enforce their rights both in Colombia and abroad. The User accepts that the content generated and uploaded by him/her will be the property of METRUM, and the User retains the moral rights over said content. In the event of claims that may be filed by users or third parties in relation to possible breaches of intellectual property rights over any of the content on the Website, they should be addressed to the following email address: contact@metrum.com.co. Once notified by this email, the such content will be automatically removed from the Website until the person who published the disputed content has resolved the conflict with the person who sent the claim.
Personal information is understood to be that information provided by the User, which includes data such as name, identification, age, gender, address, email, telephone number, place of birth, marital status, academic, work, or professional background. The storage and use of personal information is governed by the Website’s Privacy Policy.
a. These conditions of use of the Website shall be governed by the laws of the Republic of Colombia.
b. If any provision of these conditions loses validity or binding force, for whatever reason, all other provisions retain their binding force and will produce all their effects.
c. For any legal or judicial purposes, the place of these conditions is the city of Cali, Republic of Colombia, and any dispute arising from its interpretation or application shall be submitted to the judges of the Republic of Colombia.
7.1 By accessing the Website and to ensure its proper and appropriate use, the user acknowledges that METRUM reserves the right to: – Include or not include on the Website the material received from users at its discretion. In the event of including it, you may keep such material on the Website for the period you deem appropriate or modify it. – Remove, without being obligatory, content that in METRUM’s opinion is illegal, offensive, defamatory or that in any other way violates these Conditions of Use. Likewise, content that violates intellectual property rights may be removed at the request of the latter. – Use personal information and/or content supplied by Users in accordance with the Conditions of Use of the Website and the Privacy Policy.
By accessing the Website and to ensure its proper and adequate use, the User must comply with the following: – Not abuse, harass, threaten or intimidate other users of the Website, whether through chats, forums, blogs or any other participation space. – Not to use the Website to carry out illegal or unauthorized activities in Colombia or in any other country. – Be solely responsible for your conduct and for the content of texts, graphics, photos, videos or any other type of information that you use or include on the Website. – Refrain from sending spam to other users of this Website, as well as from transmitting viruses or any code of a destructive nature to them. METRUM will not be responsible for the user’s failure to comply with the above rules, and the user will hold METRUM harmless for any reason in the event of violation of these rules.
The user acknowledges that his/her participation in any forum, chat, comment, blog and/or any other participation space on the Website will be under his/her exclusive responsibility, and that likewise, the opinions and/or actions and/or behavior of other users in such spaces are the exclusive responsibility of those who issue or carry them out, for which reason METRUM is not responsible for nor does it guarantee the quality or suitability of such conduct or opinions, nor for the consequences that they may entail for and/or against other users or third parties. The design, management, purpose and characteristics of the different participation spaces on the Website are at the discretion of METRUM, who may at any time change and/or eliminate them, and/or determine the number of participants admitted in each of them. Participation in forums, chats, comments and other similar spaces for participation within the Website (hereinafter “the Spaces”) implies the user’s acceptance and knowledge of these Conditions of Use, as well as the irrevocable commitment of each user to respect said Conditions of Use, being understood and accepted that they exempt METRUM and will hold METRUM harmless from any liability arising from non-compliance with said commitment, which includes damages caused to other users and/or any affected third party. If a user does not comply with or agree with these Terms and Conditions of the Website, METRUM suggests that they do not participate in it and/or in the Spaces. Each user expressly and irrevocably accepts and authorizes METRUM to review the comments or opinions expressed in the Spaces and/or to delete those that do not comply with the rules of coexistence set forth in the Conditions of Use of the Website, as well as to interrupt communication if it considers it convenient for such reasons. Likewise, METRUM reserves the right to exercise such power when it deems appropriate, at its discretion, without for this reason it being feasible to attribute any liability to METRUM for the non-exercise of the power and/or for the existence, entry, participation of undesirable users and/or comments or opinions that do not follow these recommendations. Considering that the comments and opinions expressed in the forums, comments and Blogs will not come from METRUM but from third parties completely unrelated, METRUM is not responsible for the content of these, nor does it agree or disagree with them, it being understood that they emanate exclusively from their author and remain under his/her complete responsibility. Likewise, it is absolutely prohibited to enter comments, messages, opinions, information, or similar, with defamatory, abusive, contrary to morality and good customs, discriminatory, offensive, obscene, intimidating, slanderous, inappropriate, illegal, violating the rights of third parties of any kind, including the rights of minors, that causes damage and/or harm, or prevents or limits one’s own or another’s right to use the Spaces and other chapters of the site, constitutes a crime or an apology for a crime and/or incites violence and/or the commission of crimes. It is also not permitted to advertise products and/or services of any kind within “the spaces”, or to use or send viruses, or deviate from the topics proposed in the forums. Now, in the event that this type of comments, messages, opinions, information, or similar, enters “the spaces”, the users expressly and unconditionally accept that METRUM, its employees, suppliers, or advertisers, will NOT be responsible in any way for the consequences of any type and scope that they may generate, in front of any third party, either by virtue of their inclusion within “the spaces” or for any cause directly or indirectly related to the use of the same. Likewise, METRUM, its employees, suppliers or advertisers will NOT be liable in any way if comments, information, messages, opinions, or similar, are affected, deleted, altered, or modified in any way. Users shall refrain from initiating any action or claim against METRUM related to, or derived from, information, content, opinion or comment from another User and/or a third party other than METRUM, being accepted by users that such actions or claims may only be initiated against the person directly responsible, for which they must promote the pertinent legal actions, under the procedures legally established for this purpose. METRUM may refrain from providing the information available on the alleged offender when in its opinion such information is protected by the confidentiality offered to users, in which case, the supply will be conditioned to the request of a competent authority. METRUM, at its sole discretion, reserves the right to exclude from the Spaces those users who do not adhere to these rules or who do not respect the basic principles of healthy coexistence. As well as interrupting and/or eliminating and/or excluding, totally or partially, in all cases, any message, opinion, information or similar that does not comply with or violates the rules and/or principles indicated above. Each User must report any violation of the Conditions of Use of the Website by other Users, of which they are aware, for which they will send an email to contacto@metrum.com.co so that METRUM can take the measures within their reach with respect to the Website.
METRUM may modify the Conditions of Use contained herein at its discretion and at any time, and these will be effective once they have been published on the Website. The User undertakes to periodically review this section to be informed of such modifications and each new access by the User to the website will be considered tacit acceptance of the new conditions.